Fairdoc SMS Messaging Terms (Proposed)

Status: prospective terms only. No Fairdoc SMS or text messaging program is currently active. Fairdoc Inc. is not sending text messages under these terms, has not established a sending number or provider, and has not collected consent to text messages. These terms would apply only if Fairdoc launches a voluntary program in the future and publishes final terms.

Effective date: [INSERT: effective date, only after program activation and approval]

1. About the proposed program

If launched, the [INSERT: program name] (the "Program") would send text messages from Fairdoc Inc. ("Fairdoc," "we," "us") for the following purpose: [INSERT: specific message purpose, for example service updates for enrolled employers. Describe exactly what messages will be sent.]

Messages would be sent from [INSERT: sender phone number or short code] through [INSERT: SMS provider].

2. Joining is voluntary and opt-in only

You would receive Program messages only if you choose to join by [INSERT: consent method, for example checking an unchecked box on a specific form or texting a keyword]. We would not enroll you in the Program because you gave us your phone number for another reason.

At the time you join, we would show the Program name, message purpose, expected frequency, cost notice, and how to opt out and get help, along with a link to these terms and our privacy notice.

[CONFIRM: consent flow design, consent language, and how consent records (date, time, number, source, and language shown) will be captured and kept.]

3. Consent is not required

Agreeing to receive text messages would not be a condition of buying any product or service from Fairdoc. Fairdoc would also not require text consent for any employee to take part in an employer health benefits arrangement that Fairdoc supports.

4. Message frequency

[INSERT: expected message frequency, for example "up to X messages per month." Do not publish until confirmed.]

5. Cost

Message and data rates may apply, depending on your mobile plan. Fairdoc would not charge a separate fee for Program messages. [CONFIRM: no Fairdoc fee, and final cost wording.]

6. Opting out (STOP)

[ACTIVATE THIS SECTION ONLY AFTER CONFIRMING THAT STOP HANDLING IS IMPLEMENTED AND TESTED WITH THE PROVIDER.]

You could stop Program messages at any time by replying STOP to [INSERT: sender number or short code]. After you reply STOP, we would send one message confirming that you have been unsubscribed, and you would receive no further Program messages unless you opt in again. [CONFIRM: other supported opt-out keywords and any additional opt-out methods, such as email to [INSERT: contact].]

7. Getting help (HELP)

[ACTIVATE THIS SECTION ONLY AFTER CONFIRMING THAT HELP HANDLING IS IMPLEMENTED AND TESTED WITH THE PROVIDER.]

For help, you could reply HELP to [INSERT: sender number or short code] or contact us at [INSERT: support contact]. Our HELP reply would identify Fairdoc, describe how to opt out, and provide a support contact.

8. What not to send by text

Text messaging is not a secure channel for sensitive information. We would not ask you to send health information, Social Security numbers, financial account numbers, or passwords by text, and you should not send them. [CONFIRM: content limits for outgoing messages based on Fairdoc's legal and HIPAA role.]

9. Delivery

Messages may be delayed or may not be delivered because of factors outside our control, including your device, coverage, or mobile carrier. Mobile carriers are not responsible for delayed or undelivered messages.

10. Your number and eligibility

You agree to join only with a mobile number that you own or are authorized to use. If you change or give up that number, please opt out first or tell us at [INSERT: support contact] so we can remove it.

The Program would be available only to people in [INSERT: eligible jurisdictions]. [CONFIRM: supported carriers and any jurisdictional limits.]

11. Privacy

Information related to the Program, including your mobile number and consent records, would be handled as described in [INSERT: link to the applicable published privacy notice].

[CONFIRM: whether Fairdoc will commit that mobile numbers and text-consent information will not be shared with third parties for their own marketing. Insert this commitment only if confirmed and operationally enforced.]

12. Changes or ending the Program

We may change these terms or end the Program. If we do, we would update these terms and, where required, notify participants. [CONFIRM: notice method for material changes.]

13. Contact

Fairdoc Inc. [INSERT: legal mailing address] [INSERT: support contact email or phone]